Williamsville, Elma, Buffalo,
and Lockport Auto Repair

This was the best experience I have ever had at a repair shop. While out here for business my vehicle broke down and I was able to bring it in the morning, get it looked at and repaired by closing time that same day. The staff were great, more than accommodating and knew what they were doing. They use an online platform that goes over all aspects of the vehicle and actually shows you what needs to be done and gives you an invoice. I really wish we had a place as reliable as this at home.

Honest mechanics with reasonable rates. I won’t go anywhere else!

I'm recommend to my family and friends and anybody else looking for a faer price and good mechanical work and honest people

I had an ignition coil fail on me while driving to work. I ended up calling Scrugg's because they installed them in the first place. I expected that due to short notice, my truck would be in for days. Incredibly, they made things work and serviced my truck the next day (despite having multiple larger jobs)! In addition, after hearing that I had anticipated waiting for my vehicle, they even offered to have an Uber for me... I have to also mention that Jay and Chris were a wealth of knowledge and professionalism. I can see why others feel so strongly about this business!

Excellent and trustworthy! Very professional.

Greeted quickly, treated with respect. Given estimate with the work I need in the future, had a nice courtesy shuttle home.

Will never be back

This was my first visit at Scruggs Auto and it was very pleasant. JR took great care of me from the quote to repair to check out. I will definitely go back for more repairs/maintenance and highly recommend them to my friends and family.

The person of contact is Jay. He was very knowledgeable about cars. Friendly, professional and patient. He gave me suggestions on how to help me. My total repair cost was going to be $8000 Jay helped me with a financial service to help pay for the repairs. This business I would suggest to anyone who is looking to get an estimate for your vehicle. And a solution.

Went in with no heat on a cold morning Scruggs took me right away and did a great job.