We Are Hiring
5

Fantastic service, very friendly interfacing throughout the whole experience! Would highly recommend to a friend, and will be my shop of choice for any future automotive repair work needed.

5

I100% recommend Sruggs in Williamsville on Transit Rd!!!! Jeff and Jerry are AWESOME!! After having my Nissian repaired at another auto repair shop and spending almost $1000 I only made it a few miles when I heard a clunk and something dragging!! I had such a horrible experience with that repair shop I did not want to take my vehicle back to them as I did not trust them! My gut was right! The clunk was a part that fell off because it was never bolted back down and got stuck under my vehicle and I was dragging it along!! Just one of many things not done or not done right! Unbelievable! After my car was towed to Sruggs and checked out I received an email and a phone call from Jeff who took the time to review everything that was wrong with the vehicle and had me follow along in the email and look at the pictures they sent me to explain it all. What service!! Yes a lot of parts not bolted back down or with the wrong bolts!! My experience with Scruggs was nothing but TOP NOTCH!! They kept me updated in a very timely manner as to what the status of my vehicle was, they were professional, courteous, reassuring, helpful, and went out of their way to make me feel comfortable after such a bad experience. Advised me as to what needed to be fixed ASAP and where they saw issues that would need to be taken care of in the near future so I was aware. Great Service!! Thank you Jeff & Jerry!!!

I'm so glad we were able to get that taken care of for you Barbara! Thanks for taking the time to leave us a review. If you need anything else please reach out -Jeff

- Williamsville
5

5

I’ve been a long time customer of Scruggs Automotive. Their repairs are consistent and can be trusted you’re safe out the door. However, that being said, I have no desire to deal with Jerry Wright again- the new customer service guy at Transit Road store. Jerry is egotistical and arrogant and seems to have an attitude problem that Jerry is ‘right’ at all costs. Jerry did not want to hear that ‘repairpal.com’ listed Scruggs Automotive as 1st on the list that would honor their quoted repair price. Jerry’s reply was that “you already approved my quoted price on the phone. I’ve got that recorded.” Love Jeff and other members of his team but Jerry will hurt their business.

Thanks John!

- Williamsville
5

4

5

Dependable, and honest at any Scruggs location

5

Great service and trustworthy recommendations!

5

I can always count on J and his team!

5