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2

I can't say anything about the actual quality of their work, but they never returned my calls so I had to find a different mechanic. I called them on a coworker's recommendation and left a voicemail about 2 weeks ago, and I called them a few more times, and never got an answer or reply back.

5

After performing my inspection they detailed my car free of charge. Please take your business here. Me and my family have trusted this honest mechanic for years 6 stars

5

I was in the Market for a lift kit and tires for my 2015 Jeep Wrangler. I chose Scruggs because ofseveral recommendations and after the consultation I had with Nick Herberger, it was an easy choice to have them work on the Jeep. The knowledge the team has and the customer service is absolutely amazing. Highly recommend 10 out of 10! Check out my before and after pics!

5

Great service great customer service. Would definitely go back in the future if I needed anything

Robin, Thank you so much for the great review! Dont forget all of our repairs come with a 3 year 36k mile warranty!

- Eggertsville
5

This visit was only for an inspection, but Scruggs always seems to exceed my expectations. You all are very personable, professional and informative whenever I needed your help. Always wishing you all the best….

Clay, thank you so for such heart warming words. Just doing our best to make the world a little bit better for all. Wishing you and your VW many safe miles ahead!

- Elma
2

Usually the service is good and I am using them for number of years, I am not fully happy this time. 1. It was expensive 2. I was not fully happy with the results after spending so many $$ 3. Missing body part after the service

Thank you for taking the time to leave us a review. We greatly value feedback from our customers, as it helps us improve our services and address any concerns that may arise. We want to assure you that your feedback is being taken seriously. We understand the importance of addressing your concerns promptly and effectively. A member of our leadership team will be reaching out to you shortly to discuss your experience in more detail and work towards a resolution. We appreciate your patience and understanding as we investigate the matter further. Your satisfaction is of utmost importance to us, and we are committed to ensuring a positive experience for all our customers. Thank you again for bringing this to our attention. We look forward to connecting with you soon.

- Williamsville
5

Great service! Very friendly and efficient and honest!

5

Thank you for the review!

- Elma
5

Great customer service and making sure it was done around schedule.

Tricia, Thank you so much for the review. Absolutely, loved the Jeep! She drove great. Let us know when the winter tires need to go back on!

- Eggertsville
5

Service was top knotch with well informed, trained, and capable employees. I knew I was in great hands from the start and will always continue to go here with any other vehicle issues from now on.

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