'98 Ford Expedition ended up needing a LOT of work. Front breaks and bearings, both exhaust manifolds and a new starter. Took a while to get it all done, but they had me covered with a loaner. Truck feels brand new again!
I don’t normally write reviews but I just had to this time… I cannot tell you all enough how amazing and generous their customer service is. Jimmy is such a gentleman and helped me with my bags and is very kid friendly here. He is very involved with his customers and actually gets to know you on a personal level. The service they offer is amazing and do such phenomenal work on my car. I genuinely highly highly recommend anyone and everyone to take your vehicles to Scruggs automotive in Lockport. Always leave with a smile on my face and a perfectly fixed vehicle. And Jimmy also always cares about the safety of you and your vehicle. He really try’s to help you the best way he can. And the waiting room is very cozy and always has coffee and a refrigerator full of drinks for all customers to help their selves to. And again it is very very kid friendly.
They value transparency and quality. Its a wonderful choice.
Went in for a basic auto inspection. They were busy but still did it all in hour. No bs or upselling either. Good place.
I’ve take my Jeep to get work done at Scruggs in Elma and they have been very professional and listened and answered all my questions. Always give me updates on how the work is going on my vehicle. I’m from Webster and is a pretty long drive but Scruggs is the best for working on jeeps. Highly recommend Scruggs.
Took my vehicle in for a NYS inspection. Hands down the best customer service I have ever had! I will definitely be back for future repairs or service.
Impressive, professional, more transparent than any other auto service I have ever experienced!