Williamsville, Elma, Lockport
& Eggertsville Auto Repair

professional, timely, great communication/attentive, nice clean shop

The work I had done was excellent. I didn't care for the "suggested" extra work. I was told my rear shocks were leaking.. I checked them and they were fine. I have done my own work in the past and don't appreciate someone trying to get unnecessary work done.

Jimmy went above and beyond to ensure that everything was taken care of. From getting us in on short notice to dropping the vehicle back off to me in my driveway, everything was amazing and well beyond what I expected from a shop. Whenever I have issues with my vehicle, Scruggs has been able to diagnose it and fix it for a reasonable price. They take pictures and notes during the whole process so you know for sure you're getting charged for the right things and nothing extra. I highly recommend this shop for the personal touch and honesty.

Jimmy, the man who works the desk is very personable and professional. Even though they were unable to resolve my issue (a dead Volvo) I have total confidence that if I had work performed, it would have been professionally and fair. I would go there again for an issue with my car.

So glad a neighbor recommended Scruggs! I have been there twice and have found them to be prompt, courteous, and very professional. They stand behind their service and offer a great customer reward program. I now consider them my "go to" car mechanics.

Excellent job on inspection

Chris at the Eggertsville/Snyder location was excellent. He was very professional, got back to me immediately, explained every step, and offered me options. Not to mention Scruggs has a free roadside service that they offer customers, free of charge. They did a lot of work, and got my car back in the same day. They truly took the stress out of the process. As a busy working mom, this was a wonderful experience, which is something I have NEVER said in conjuction with car repair before. Thank you Chris.

Love this shop! Always helpful, friendly and on time! Im kept in the loop if a job is taking longer than planned so I always know when to expect my car to be finished. Highly recommend!!