5

These guys have been taking really good care of me for about 2 years now. They give very detailed reports on what needs to get fixed, and have always given me very good professional recommendations about what work to get done, helping me to be an informed vehicle owner. They even can Uber you to your destination if you need to be somewhere after dropping your vehicle off. Keep doing what you're doing, guys! :)

5

I recommend you go there for any vehicle concern. The owners are honest and tell you the truth. Specializing in Jeeps. I've never felt pressured to do anything I did not want. Just pull in and ask, no harm. You will be happy that you did.

4

My overall experience with this company is wonderful. I did experience a not so customer friendly on one occasion. The onset of one of the sales rep made me feel offensive. I had provided donuts to the staff and the sales rep pushed them to the side and never shared with the staff. It wasn't until Jimmy came in and I stated what I had for the staff. Jimmy did inform the guys what I did. I also experienced over hearing the same sales rep speaking negative about Jimmy to another coworker. When Jimmy returned , the sales rep changed the subject. While conversation with Jimmy, this coworker would interject with what Jimmy and I was discussing. I stated to this guy I was not speaking to him. This guy I had never dealt with. It is because of the service I had in the past, I returned. Otherwise if I didn't appreciate Jimmy, I would not return. Customers are people to. Not to be offended. I did follow through with my complaint .

Thanks for the feedback Betty. I’m sorry you had to deal with that. We LOVE doughnuts! I’ll be looking into this situation as i do care about all of our customers experience. Thanks again. - Jeff

- Williamsville
5

Josh and Alex are awesome. We have 5 cars in the family right now and with these guys around, we will continue to come back. Keep being reasonable and you got us!

Thanks for trusting us with your fleet of cars. We will continue to do the right thing by our customers.

- Elma
5

very friendly and fast service. thorough and explain everything needed as far as repairs. best customer service I've ever dealt with at an auto shop. will be taking my vehicle here from now on!

5

Josh and the guys at Scruggs always got my vehicle in fast and did great work

Thanks Kyle. We appreciate the business and review.

- Elma
5

A very quick, comfortable and friendly NYS Inspection experience this morning. Thanks, guys!

You’re welcome Patrick. Thanks for trusting us with your vehicle. We are glad we could make it a good experience.

- Williamsville
5

Quick work and very reasonably priced. Went out of their way with a few extras to ease my mind on a couple of concerns.

Thanks for coming in and trusting us with your vehicle

- Williamsville
5

Love these guys! They took care of everything and even gave me a killer Rewards Program with Roadside Assistance!

Thanks Jeff. We appreciate you coming in. See you next time you’re in town.

- Williamsville
5

My Jeep's frame is really rusty & these guys have seen a lot of Jeeps. They knew so much about failure points & overall Jeep geometry. I'm definitely impressed by their knowledge & will be back.

Thanks for letting us have a look Nick.

- Williamsville