5

Just wanted to say thank you to josh the service manager at the Elma location. Again you always go out of your way to help at the last minute with fixing my Jeep and getting it back to me so fast. Amazing work as usual I would always recommend this shop . Jeff has an amazing staff between both of his locations

5

Just wanted to say thank you to josh the service manager at the Elma location. Again you always go out of your way to help at the last minute with fixing my Jeep and getting it back to me so fast. Amazing work as usual I would always recommend this shop . Jeff has an amazing staff between both of his locations

4

Jeff was recommended to me and I met Nick H at the Transit shop. Very fair and thorough. Thanks for a job well done.

We are glad we could get you taken care of Tom. Thanks for trusting us with your vehicle.

- Williamsville
5

Jeep has never been better.

Good to hear. We are glad we were able to help you out.

- Williamsville
5

The best in town.

Thanks Justin. Let us know if we can help out in the future.

- Williamsville
5

After getting my Jeep modified at another shop, I was beginning to experience issues with extreme tire wear within a matter of months. I couldn’t be more grateful that someone referred me to Scruggs. My tires were in such rough shape that Josh was kind enough to tow my Jeep all the way from Niagara Falls to Elma. They found out what was causing my tire problems (bad alignment and the previous shop installed something wrong), fixed the problem and now my lifted Jeep with 37’s drives like a complete dream, like the day I drove it off the lot. Josh, Henry and Tyler were extremely knowledgeable, helpful and took the time to answer all of my questions. I will be recommending Scruggs to all of my family and friends. Thank you for the excellent service!

We are so glad we could help you out. Thanks for the feedback. We look forward to working with you in the future.

- Williamsville
5

Very knowledgeable and honest

Thanks for the business Philip. Honesty is our number one policy.

- Williamsville
5

Once again I had service performed at Scruggs for my new Yukon and they were ready at the assigned time and delivered it quickly thereafter. This was basic 6 month service but regardless, the staff is always courteous, professional and responsive. Scruggs charges fair prices and Jeff and his team do high quality work and guarantee that work. Give them a try but please call ahead for an appointment as they are extremely busy.

Thanks Nelson. You and your family have been customers of ours for years. It’s always good to see you. Thanks for trusting us with your vehicles.

- Williamsville
5

I went to Scruggs today in Elma based on a recommendation from local VW enthusiasts. I had requested an appointment online for an alignment for my '04 R32 and received a call the next day to schedule the appointment. Josh, the service manager, was very accommodating and got me right in! The waiting area was spacious, clean and comfortable. They were able to get the alignment to near perfect. The tech that performed the service came to talk to me personally and was very accommodating to my requests. I was in and out in about an hour. I would definitely recommend Scruggs in Elma to handle your automotive needs.

5

Very friendly and informative about vehicle needs and details. I will be back!