We've had a great experience at Scruggs. The service manager, Josh, is extremely personable, responsive and helpful. Soon after we moved into the area a year ago I was looking for a shop to diagnose an issue on my car - Scruggs was the only place out of the handful of shops that I called who was willing to squeeze me in right away (turns out my previous shop didn't tighten the lug nuts very well, Scruggs fixed the issue for no charge!) They've done great work on both our vehicles ever since. Recently, we've been trying to keep two older cars going - Scruggs has been honest and helpful in letting us know exactly what needs to be done to our cars, respecting our budget without pressuring us to do more work than needed. This past week, I was test driving a car that I was considering buying. I called when I left the dealer and they got me right in to look at the car. They found some issues that the dealer missed and I was able to use that information to negotiate a lower price. I received a detailed printout of their recommendations. I'm so glad we've found this great local shop!
Thanks for posting this Ethan. We really appreciate hearing this. We work hard every day to deliver just this just kind of service. We look forward to working with you another time.