5

My wife went to Buffalo from Cleveland where her car broke down. She was able to get the car to Scruggs where Nick and the boys helped her out. Couldn't save the car but Nick held on to it for over a week while I worked things out from Cleveland. When I went back to have the car taken away Nick wouldn't take anything for his trouble. First rate, honest customer service!

Thanks for the review Andrew. We understand how it can be while traveling and do our best to help out.

- Williamsville
5

Great customer service! Knowledgeable about what your car really needs and not just trying to get you to spend money. Very happy with my service.

We love getting reviews like this! We try very hard to do exactly this. Thanks for the feed back Melissa!

- Williamsville
5

Good people, they know their stuff, and they took real good care of their customers

Thanks Mitch. We appreciate the review and you trusting us with your vehicle.

- Williamsville
5

Fast, friendly, professional. Amazing service and people. If you want it done right this is the place to go!

5

Struggled with the warranty I had...it was only useful to me at a minimum an hour away from where I lived! I found Scruggs accepted this warranty...it was still an hour away from where I lived. (Elma location) I called them...they were very sympathetic to my situation. The staff at Scruggs worked with me to save me the several trips I could have had to make! The work was done quick and efficiently!! I thank them so much! I will definitely go back!

5

I’ve got a lot of work done to my Jeep Wrangler at Scruggs Automotive and they’ve done a great job! Very knowledgeable and friendly staff. Great prices. Awesome work. I Highly recommend.

5

In a world where mechanics and contractors aren’t really trusted I was stranded a good distance from my mechanic and fearing the bill from the tow if I couldn’t find a good mechanic close by. I saw the 4.9 star review and thought that’s pretty good but how many reviews... 65. Well that’s a good place to start. Josh at the front desk was very professional and knowledgeable. They were able to get my vehicle fixed for less than I figured. I would highly recommend Schruggs for fair professional service.

5

Got my Jeep alignment done there today. Fantastic service as usual, highly recommended.

4

Scruggs fixed my problem with the faulty dashboard gauges along with inspection of the car and an oil change. I am still waiting for Nick to email me an itemized list of the work and parts done on the car. He emailed me one for the inspection, but not for the work done prior to that.

Thanks for the feedback Michael. I personally sent that over to you the other day. I’ll have nick resend it to you today so you have it. -Jeff

- Williamsville
5

Scruggs automotive is now the only place I trust to work on my jeep! Time and time again they have been honest, resourceful, thorough, and friendly when it comes to simple maintenance or big repairs. Nick & Jeff have gone out of their way to provide excellent customer service, be accommodating to any needs I may have with my jeep, and I will never go anywhere else! Highly recommend!!!

Thanks Grace! We appreciate you trusting your Jeep to us and for letting us know how we are doing.

- Williamsville