We Are Hiring
5

2nd time here and owner is EXTREMELY NICE, down to earth and is very detailed with any work that needs to be done and its importance. Not like any other shops at all.

We think they are pretty awesome too! We believe that success is in the details and we're so happy you noticed. Please let us know if you ever need anything!

- Lockport
5

5

Great Service! Honesty Service and Great customer service

Thank you so much for the review! We believe in being truly transparent with our clients!

- Eggertsville
5

Scruggs is by far the best in class auto repair business I have ever had the pleasure working with!!! I was having suspension issues after lifting my Jeep Wrangler. I found the Owner Jeff from a Facebook Jeep Wrangler group that said Scruggs is the best. Jeff personally responded to my request for help within 45 seconds of me asking via text. Jeff met me at the Elma location for my appointment to ensure I was taken care of. He placed me in the hands of his staff and let me tell you, they did not disappoint! The shop staff is friendly and extremely knowledgeable and willing to help in any way they can. Chris and Chelsea are customer facing and are absolutely wonderful to work with. The mechanic took me back to show me what he found and what needed to be done to fix it. I’m a woman new to Jeeping and they made sure they took their time to answer all my questions. They take photos and use technology to the fullest. My quote they sent to me via text had the photos and pricing with the detail of the work to be performed. The shop is immaculate and well maintained. A great company owned by great people that genuinely care about their customers as much as their staff. I will never go anywhere else! Thank you Scruggs!

Christina, I am so glad that you had an amazing experience with us. We pride our self on being transparent and honest. I’m glad your Jeep is all sorted out. See you on the trail!

- Elma
5

Mary, thank you for the review!!!!

- Williamsville
5

Thank you so much for the review!!!!

- Lockport
5

Jack, thanks for the review!

- Eggertsville
5

I had an inspection done. Very nice and clean atmosphere.

Kari, we work extremely hard to keep our stores clean and presentable! Thank you for noticing. You’ll have to see the stores once the flowers come in!

- Elma
5

Service was performed timely. Facility is clean and personable staff. I would definitely return for future service.

Chuck, glad to hear you had a pleasant experience with us! Excited to continue our relationship but don’t hope to see you too soon!

- Elma
5

Excellent service and blazing fast with getting my vehicle back to me very happy with all the work and will continue to go to them in the future!