Always a good experience at Scruggs Automotive. I take my vehicle to the Elma location. From the counter techs (Chris & Jake) to the repair tech (Cory), everyone treats me with respect, and are very professional. Ive been a customer of Scruggs for many years, and have complete confidence in the knowledge and skill of all the employees. Another A+ experience!
Chris was amazing as he helped get the right tires for me. He also was there to help me, As I could not walk around he was able to talk to the tech for me. So things were done exactly as I asked. Amazing team here at Scruggs. Customer service was impeccable and I have to say I’m very very happy with my tires. Keep up the good work guys I will definitely be back.
Prices are fair and the service - and customer service are excellent. I've dealt with different people each time I've gone to the Transit location, and they've all been super friendly and helpful.
I went to Scruggs for the first time, September 2020. They were recommended by my son. I was very happy with their service and employees. They made maintenance recommendations and let me decide whether or not I would like to proceed. I did not feel pressured at all. They have a customer referral program and you can earn $30 off future service, for recommending them. They also offer roadside assistance. I was very pleased and will be returning.
As always the crew at Scrugg’s was on the ball from the start, on task, communicated findings and needs, indicated the Individual and total costs, job done on time. I’m am always very pleased with their work and professional manor.
OLD SCHOOL CUSTOMER SERVICE!! These guys do an excellent job. They take pride in their work, they are experts and they unquestionably stand behind all their work. As a business owner, I really appreciate local businesses that take pride in their work and do everything possible to satisfy the customer. Scruggs goes above and beyond and they have my business for life!
The team is so helpful and will tell it to you how it is and doesn’t beat around the bush. I would go back again and again. 10/10 service. Thank you guys!
Please see personal review. Thank you
Good service and friendly employees and will be coming back