5

As a long time customer of Scruggs Elma I figured the time has finally come to leave a review. I have been taking my Jeep Wrangler to scruggs for over 3 years. I originally brought in my jeep to get bigger tires mounted and balanced. Josh walked me through the price and options. I left that day in 2018 confident and satisfied with the service and from then on the relationship with scruggs grew. Over the past few years I have had everything I could think of done at scruggs from engine work, to suspension work, aftermarket lifts, modifications and everything in between. The reason I continued to spend thousands and thousands at scruggs was the service and professionalism that Josh and Chris bring to the table. Josh and Chris are the service advisor team that will walk you through all of the options and solutions to fix any issue that will arise. They are up front with costs and honest with what HAS to be done and what can wait, that is something you won't get anywhere else. You never have to worry about being oversold on things that aren't needed. The thing that really made scruggs different was when Josh and Chris this past winter said it might be time to sell my jeep, the amount I was putting into it every week and its value were beginning to go in two different directions. The jeep might have been sold, but as I bought a new truck I knew on day one it would be at scruggs for a check up to make sure everything was up to par. Josh, Chris, and Corey have never let me down, and certainly wont let you down either.

Awesome Story Ryan! Thanks for trusting us with your jeep!

- Elma
5

Thanks Nicole!

- Elma
5

Very honest and friendly.

Thank you for taking the time to leave us a review Christina.

- Lockport
5

Really nice shop, they do quality work at reasonable prices. I never feel like they are selling me stuff I don't need. I've been talking my vehicles here for 5 years. They continue to earn my business

Wow, It's been 5 years? Crazy. Thanks for trusting us with your auto repair needs Patrick.

- Williamsville
5

Thanks so much Nathaniel

- Williamsville
5

Ask for Nick

5

Very friendly staff. Clean and updated waiting area. Great location, near many places to walk for food and viewing the canal locks.

5

5

4

First time in the new Lockport location, very satisfied with the service. Will be returning for repairs, waiting on parts. Knowledgeable and friendly service department.