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5

It’s truly great to find a place that is honest and kind to its customers and go out of there way to meet customer satisfaction and be truthful of repairs as not to sell things that people don’t need.

1

NEVER COME HERE! I got a lift kit and new wheels installed on my truck from here. Nick (the manager) was absolutely CLUELESS at the consultation. Any questions I had he could not answer. Anyways, after my truck was done and I went to pick it up I noticed they did not reprogram the tire pressure sensors. WHICH I PAID FOR. Nick told me to bring it back tomorrow and they would fix it in 5 minutes free of charge. So, I called the next morning to take it back and the girl told me it would take 30 minutes and I need an appointment. So, I made the appointment and sat in the waiting room for almost two hours. As long as the problem was getting fixed I did not mind the wait. However, after a worker took my truck on a 30 minute joy ride with the music blasting they told me they can NOT fix the problem that they caused and still charged me. I have asked to speak to Nick numerous times now and all of his workers continue to say "He will call you" or "He is on vacation". He never has called me and its been almost 3 weeks. I then decided to get my inspection done there and they told me to drop off my truck and they will do it. After 2 hours they call me and tell me that they can not do it unless they drive it to a different location where the printer works. So, I said okay. When I went to pick it up it SMELLED LIKE SMOKE so bad. They also refused to let me pay with my gift card after telling me I could from the beginning. I also again asked to speak with Nick (the manager) in person and they said no once again. ABSOLUTE WORST COMPANY I have ever dealt with. PLEASE DO NOT waste your time or money at this place. They will LIE to you, BREAK your car, OVERCHARGE you, and REFUSE to give your money back. WORST COMPANY EVER.

5

Amazing service.

5

Professional, and polite. Not pushy on services. I will def be using this shop again.

PJ, Thank you so much for the review and thank you for your business.

- Eggertsville
1

they rip people off that don't know too much about cars.. It's disgusting how much they charge just to look or repair something. if you like being overcharged or like wasting money.. this is the place for you... I'm just be honest.

5

Great work.

Michael, Thank you so much for the review! Don't forget to pass off our Referral coupon to anyone you know to earn both you and them $30.00 off any service.

- Abbott
1

I wouldn't recommend this place.. Totally overpriced.. they try to replace stuff that doesn't need replacement especially when they just replace the part a yr ago.. it seems like the like taking certain people to the bank..

1

place is a rip off. seriously.... overcharges for everything.. over 200 to replace a battery...come on now seriously?.. it seems like try to overcharge certain people.. honestly I don't know how they get good reviews.. they will try to replace stuff that doesn't need it.. there almost as bad a dealer.. I honestly wouldn't recommend them.

5

A OK 👍

5

I had a flat tire. I’m from out of town. Scruggs was awesome, first repairing the flat and second mounting it while also placing the mini-spare back in the trunk location for it. I was able to travel back home thanks to David and team. They did it all with a smile! I’d recommend them to anyone and everyone.

Patrick thank you so much for the review. I’m glad we were able to keep you on the road for your journey.

- Eggertsville

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