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5

Scruggs does really nice clean work as well as provides an entire diagnostic of the whole car. The user friendly site where you can accept or deny any fixes they may perform along with prices, is amazing and definitely not something you get with any other shop I’ve been to. They are organized and comprehensive with pictures and videos of the specific issues they are referring to. Unfortunately I was working within a strict budget so I did end up denying a lot but it gave me a good picture of what may need done in the future. Speaking of budget, they worked with me on every question I had and any ways to save money. I truly would recommend them to anyone, thank you for the work Scruggs! My Jeep is a happy Jeep again!

5

Everyone was very professional and friendly! My inspection was super quick. I was in and out within 15-20 minutes. I will definitely be back!

5

After having my Jeep serviced at another auto repair place twice, I was still having issues (the same issue) with my truck. I towed my truck to Scruggs and finally someone fixed it right! They were friendly, professional and always kept me in the loop. I also appreciate their invoice system. The pictures and comments made by their mechanics makes them a step above any other auto repair shop I have ever been to. I'm Hoping I won't need service on my truck for a long time, but if I ever do, Scruggs is the only place I will go from now on. Thank you!

5

Excellent service Great techs were very helpful and nice

Ioc, Thanks for the review. We think are techs are great too! Ride safe!

- Elma
5

Great group of guys, very friendly and approachable, very knowledgeable hands down great experience deffinitly will have my business next time.

Morgan, thank you so much for this great review! Looking forward to seeing your vehicle again! So glad you had a great experience. Looking forward to seeing you again!

- Elma
5

I recently moved around the corner from Scruggs and was honestly really sad to be leaving my old neighborhood where I had a long time trusted mechanic in walking distance. After a couple visits Scruggs has helped me to move on! With two different cars, one with winter/summer wheels to get swapped out, I've seen them 4 times in less than a year. The first was to put my snow tires on back in Nov. This was done quickly and effectively. They found some rust on the winter wheels which they repaired for me before installing. The second visit was to remove the winter wheels and put the summer shoes on, as well as an inspection and oil change. Also quickly done, and reasonably priced. They also gave me a heads up that the summer tires looked like they had about one season left on them before I would need to look into replacing them. This was much appreciated because it didn't feel like they were trying to make money, they were just trying to keep me informed. The third visit was to put new tires and fix some other minor issues on my other car. They replaced a couple of parts (the car is 7 years old now) but again pricing felt reasonable. A couple weeks after that tire replacement my tire pressure light went one. They found a good time for me to stop in and they were able to top off the air and reprogram the TPMS in about half an hour and that seems to have resolved the issue. After less than a year of visiting Scruggs, I definitely feel like a neighbor and like they are looking out for my best interests and vehicle safety. I will continue to bring my cars here and recommend them to anyone in the area.

Shoshana, Thank you for the strong words. Everything we do is about the relationship and making sure we are doing the right thing for you and your transportation needs. Make sure you talk to our store manager about about our rewards program. All our clients get 3% back towards their next repair. I am sure you got some sweet "Scruggs Dollars" waiting for you!

- Eggertsville
4

5

5

The most friendliest, caring, helpful people interested in servicing your vehicle quickly and efficiently, giving discounts to relieve some of your stress on your finances I highly recommend Scruggs for all your auto needs Sincerely, Minnie Caldwell-Hall

3

My last vist there was based upon a misunderstanding of what I wanted done, which was a New York State inspection. As a result, no work was actually done upon my vehicle