Williamsville, Elma, Buffalo,
and Lockport Auto Repair

I had an ignition coil fail on me while driving to work. I ended up calling Scrugg's because they installed them in the first place. I expected that due to short notice, my truck would be in for days. Incredibly, they made things work and serviced my truck the next day (despite having multiple larger jobs)! In addition, after hearing that I had anticipated waiting for my vehicle, they even offered to have an Uber for me... I have to also mention that Jay and Chris were a wealth of knowledge and professionalism. I can see why others feel so strongly about this business!

Excellent and trustworthy! Very professional.

Greeted quickly, treated with respect. Given estimate with the work I need in the future, had a nice courtesy shuttle home.

Will never be back

This was my first visit at Scruggs Auto and it was very pleasant. JR took great care of me from the quote to repair to check out. I will definitely go back for more repairs/maintenance and highly recommend them to my friends and family.

The person of contact is Jay. He was very knowledgeable about cars. Friendly, professional and patient. He gave me suggestions on how to help me. My total repair cost was going to be $8000 Jay helped me with a financial service to help pay for the repairs. This business I would suggest to anyone who is looking to get an estimate for your vehicle. And a solution.

Went in with no heat on a cold morning Scruggs took me right away and did a great job.

Needed to get something checked on my car for a peace of mind, and Neil was able to make it happen quickly! Very pleased with the ‘neighborly’ treatment from this garage, keep it up!!

Lockport location always treats me very well. I wouldn’t trust my car with anyone besides Ian or John.

I was not happy about it. I thought I could trust them. I have been there a few times. They really screwed me over. They charged me for things I paid for in March 2022. I am very hurt. And it still didn't pass inspection after paying $1,526.03. It cost me $1,168.24. Never again.