5

Professionalism , Punctuality Quality Josh was a great resource for Scruggs. Explained the diagnosis and cost effectively. Also, open to my schedule for drop off and pick up during this difficult time. Would definitely recommend to friends and family.

Thank for your review. We appreciate you trusting us with your vehicle. Im so glad Josh was able to take good care of you.

- Williamsville
5

These guys are great! Would not hesitate to recommend them!

Thanks for the feedback Chris. We are glad we could help you out.

- Elma
5

Josh was a great resource for Scruggs. Explained the diagnosis and cost effectively. Also, open to my schedule for drop off and pick up during this difficult time. Would definitely recommend to friends and family.

Thank for your review. We appreciate you trusting us with your vehicle. Im so glad Josh was able to take good care of you.

- Elma
5

When the check engine light came on my Cadillac SUV this past week, I got a referral from Auto Zone to take it to SCRUGGS Automotive. Since experiencing poor customer service from the dealer, I did not want to take it back to them. I checked SCRUGGS Automotive website and saw a rating of FIVE STARS! I immediately called SCRUGGS Automotive and recieved an appointment within a few days. The day of, I recieved an attentive and friendly greeting from Nick Herberger. I was also ...

5

When the check engine light came on my Cadillac SUV this past week, I got a referral from Auto Zone to take it to SCRUGGS Automotive. Since experiencing poor customer service from the dealer, I did not want to take it back to them. I checked SCRUGGS Automotive website and saw a rating of FIVE STARS! I immediately called SCRUGGS Automotive and recieved an appointment within a few days. The day of, I recieved an attentive and friendly greeting from Nick Herberger. I was also very impressed with how clean they kept their reception/waiting area. My boyfriend drove me home where I waited to get a call of the diagnosis and price. One advantage SCRUGGS Automotive has, is the logistics to NAPA Auto Parts around the block. They were able to quickly diagnose, obtain and replace the part necessary. When I picked up the car, Nick asked me if I had any questions. I have to say I've never been asked this courteous question by any mechanic. Thank you Nick, for treating me like a fellow human being. Your customer service is exemplary and I will be bringing my SUV to you from now on.

5

these guys are top notch, they took very good care of me and customer service is the best.

5

They were recommend through a friend and I would certainly use them again they were very helpful thanks to the whole staff even worked pass closing time so I could have my vehicle

5

Professionalism , Punctuality Quality Value They were very efficient and took care of me right away. Called on a Saturday and I was in for an oil change by Tuesday morning. Wednesday morning I came back for suggested wiper blades and they took my right away. Didn’t keep me waiting. Friendly and honest staff! I would highly recommend for all of your automotive needs.

We are happy to hear about this. Thanks for letting us know.

- Williamsville
5

They were very efficient and took care of me right away. Called on a Saturday and I was in for an oil change by Tuesday morning. Wednesday morning I came back for suggested wiper blades and they took my right away. Didn’t keep me waiting. Friendly and honest staff! I would highly recommend for all of your automotive needs.

We are happy to hear about this. Thanks for letting us know.

- Elma
5

Professionalism , Punctuality Quality Value

Thanks Robert!!!

- Williamsville