My wife purchased a car recently and it was due for an oil change. I prefer to handle that myself, but the drain plug was seized and partially stripped. As I was heading to the hardware store to get some materials to try to remove it, I saw Scruggs Automotive and decided to stop in to see if they could help. They were just finishing up another job and took 10 minutes out of their busy schedule to climb under her car and loosen the drain plug for me, then finger tightened it so I could return home. I offered to pay them, but they told me it was free and they were happy to help. You can't find better customer service than that!
Aaron, so glad we were able to help you! Hope to see you for your next Automotive Service!