I’ve been a long time customer of Scruggs Automotive. Their repairs are consistent and can be trusted you’re safe out the door. However, that being said, I have no desire to deal with Jerry Wright again- the new customer service guy at Transit Road store. Jerry is egotistical and arrogant and seems to have an attitude problem that Jerry is ‘right’ at all costs. Jerry did not want to hear that ‘repairpal.com’ listed Scruggs Automotive as 1st on the list that would honor their quoted repair price. Jerry’s reply was that “you already approved my quoted price on the phone. I’ve got that recorded.” Love Jeff and other members of his team but Jerry will hurt their business.