I100% recommend Sruggs in Williamsville on Transit Rd!!!! Jeff and Jerry are AWESOME!! After having my Nissian repaired at another auto repair shop and spending almost $1000 I only made it a few miles when I heard a clunk and something dragging!! I had such a horrible experience with that repair shop I did not want to take my vehicle back to them as I did not trust them! My gut was right! The clunk was a part that fell off because it was never bolted back down and got stuck under my vehicle and I was dragging it along!! Just one of many things not done or not done right! Unbelievable! After my car was towed to Sruggs and checked out I received an email and a phone call from Jeff who took the time to review everything that was wrong with the vehicle and had me follow along in the email and look at the pictures they sent me to explain it all. What service!! Yes a lot of parts not bolted back down or with the wrong bolts!! My experience with Scruggs was nothing but TOP NOTCH!! They kept me updated in a very timely manner as to what the status of my vehicle was, they were professional, courteous, reassuring, helpful, and went out of their way to make me feel comfortable after such a bad experience. Advised me as to what needed to be fixed ASAP and where they saw issues that would need to be taken care of in the near future so I was aware. Great Service!! Thank you Jeff & Jerry!!!
I'm so glad we were able to get that taken care of for you Barbara! Thanks for taking the time to leave us a review. If you need anything else please reach out -Jeff
- Williamsville