We Are Hiring
5

Expensive but he does a good job

5

Lorrie, thank you so much for the review!

- Williamsville
5

I've recently become a Scruggs Automotive customer after leaving my former service center. The Scruggs team is thorough, professional, and courteous. I highly recommend giving Scruggs Automotive a shot if you are looking for automotive service.

Alfonso, Thank you so much for the review!

- Williamsville
5

Nice staff, great services, pleasant experience for me, highly recommended.

5

Very thorough and great communication. Highly recommend.

Bob, thank you so much for the review. I really appreciate the comment! If there is anything else we can do for you please let us know.

- Williamsville
5

I found Scruggs online and decided to give them a try. Absolutely fabulous !! From the initial visit to set an appointment I was impressed with the professionalism and efficiency and friendliness ... especially of Chelsea and Daryl I received a timely appointment and a very detailed summary of the vehicle inspection. and estimates for the requested repairs . Was very pleased with the time frame that was estimated and promised and the quality of the work was exceptional I can't say enough about the professionalism and great work that I received at Scruggs ...the best way I can sum it up is they make you feel like they're taking care of a family member....honest., going the extra mile , leaving no stone unturned while explaining recommendations for the repairs...doing whst it takes to satisfy the customer...very refreshing these days....thank you sgsin

Susan, Thank you so much for the review. We be in "Doing the Right Thing". Don't forget we also stand behind our work. All work comes with a 3 year 36k mile warranty! Hope you have many happy miles in your Subaru!

- Elma
5

Awesome service, friendly staff. Always highly recommended.

Cal, thank you so much for the review! We hope you have many long happy miles ahead of you in your 24 Chevy! Thank you for choosing Scruggs Auto.

- Elma
5

Had a dead battery, Scruggs helped out immediately and they were extremely friendly, kind and professional. Made what could’ve been a stressful situation easy breezy.

5

Courteous, convenient and quality service everytime

2

I am disappointed that I was given a huge recommendation of what should be done to my car that is only 1 year old. I have gone to Scrggs since it was just a garage in Tonawanda. I felt like I was being scammed to purchase things that were really not needed. Yes, some of the things on the list I know I need done soon such bc as an oil change and tires rotated… maybe something else with them. However, I know that Jeff and Mr. Scruggs would have never made a list like this on a leased car that is a CRV Hybrid That has 20,000 miles. So dissatisfied! No more Scruggs for me! But thank you Jeff bc and Mr. Scruggs for all you did for me in the past!

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