Scruggs is by far the best in class auto repair business I have ever had the pleasure working with!!! I was having suspension issues after lifting my Jeep Wrangler. I found the Owner Jeff from a Facebook Jeep Wrangler group that said Scruggs is the best. Jeff personally responded to my request for help within 45 seconds of me asking via text. Jeff met me at the Elma location for my appointment to ensure I was taken care of. He placed me in the hands of his staff and let me tell you, they did not disappoint! The shop staff is friendly and extremely knowledgeable and willing to help in any way they can. Chris and Chelsea are customer facing and are absolutely wonderful to work with. The mechanic took me back to show me what he found and what needed to be done to fix it. I’m a woman new to Jeeping and they made sure they took their time to answer all my questions. They take photos and use technology to the fullest. My quote they sent to me via text had the photos and pricing with the detail of the work to be performed. The shop is immaculate and well maintained. A great company owned by great people that genuinely care about their customers as much as their staff. I will never go anywhere else! Thank you Scruggs!
Christina, I am so glad that you had an amazing experience with us. We pride our self on being transparent and honest. I’m glad your Jeep is all sorted out. See you on the trail!